Data Analyst

Growth & Insights · Vancouver or Remote, British Columbia
Department Growth & Insights
Employment Type Full-Time
Minimum Experience Mid-level

We believe the world needs a redesign.

Our vision is to build a better world through purpose-driven products. This vision rallies us, guides us, and informs every part of the process – from an idea scribbled on a napkin to shipping a product.

Ultimately, we take pride in partnering with exceptional people to create products that matter. People, planet, and profits should thrive and grow together. This is how we do business.

Neon is growing and we’re always looking for amazing people to join our team. If you’re ready to do the best work of your career, we’d love to meet you. 

Data Analyst

Vancouver, Canada | FT

This role is an exciting and unique opportunity as you’ll have the opportunity to not only support Neon Partner engagements but also support other TCap portfolio businesses, including Jima Cannabis (retail) and Teligence (IVR - Interactive Voice Response). 

As our Data Analyst, reporting to and working closely with the Director of Growth & Insights at Neon, you will play a pivotal role in championing our data analysis practices. Your endless curiosity will help to provide insight into how data fits into the big picture. You’ll not only review and analyze data sets but also come up with creative, out of the box solutions that solve real-world problems for a variety of businesses. You’ll be working within the main foundations of data, like tracking and measurement, data visualization, testing and evaluation, and data integration. 

This role gives you the opportunity to work with multiple products and companies, including industries like Interactive Voice Response (IVR), retail cannabis, and digital products in the education, retail, health & wellness and supply chain space. You’ll have a variety of problems to solve. Your work will have a direct and felt impact at Neon, as you will be key in helping us make decisions that are best for our Partners and the products that we are building.

What you’ll be doing:

  • Provide actionable market and customer insights to address key business problems
  • Apply analytical thinking, problem-solving and a technical toolkit that includes data querying, extraction, analysis, and visualization
  • Identify and own challenging problems and create testable hypotheses that drive significant business impact
  • Explore large datasets, give meaning to data and numbers, identify opportunities and issues, and present findings to stakeholders
  • Evaluate customers’ online behaviour and provide insights and recommendations for further enhancements to the customer experience.
  • Present data that can immediately answer questions to help improve our forecasting systems
  • Collaborate with strategists, software developers, designers, and business leaders to define product requirements, provide analytical support, and communicate feedback

Our non-negotiables:

  • You leave your ego at the door and judge ideas based on their merit
  • You have a deep sense of curiosity; eager to learn about our partners and their businesses
  • You care deeply about building products that matter

We’d love to hear from you if:

  • You have close to 3+ years of experience as a data analyst with a proven ability to help solve real-world problems 
  • You have an academic background in a quantitative discipline (ie: Comp Sci, Stats, Analytics)
  • You have experience with statistical analysis (SAS or R)
  • You are skilled in SQL, Python and business intelligence and data visualization tools like Tableau, or similar 
  • You have experience with predictive modelling or forecasting 
  • You thrive in an environment with multiple projects on the go and know how to prioritize them
  • You are amazing with research and have the curiosity to find solutions to new problems
  • You are collaborative in nature and can translate data into a relevant story, including technical and non-technical people
  • Bonus if you’ve have experience with Google Analytics and Facebook business data

We’re big believers in empowering our team to do their best work by offering:

  • Competitive salary and benefits plan
  • Health Care Spending Account
  • Wellness program
  • RRSP matching
  • Beautiful offices in downtown Vancouver, featuring bright, open-plan workspaces
  • Partnerships with interesting and engaging partners who align with our values
  • Fun and collaborative work environment with a focus on growth

A quick side note

If you don't match all requirements to a tee, please don't let that stop you from applying. If you have proven experience that you feel would directly relate to your success in this role, we want to hear from you! 

Thank You

Your application was submitted successfully.

  • Location
    Vancouver or Remote, British Columbia
  • Department
    Growth & Insights
  • Employment Type
  • Minimum Experience