Neon

We believe the world needs a redesign.

Our vision is to build a better world through purpose-driven products. This vision rallies us, guides us, and informs every part of the process – from an idea scribbled on a napkin to shipping a product.

Ultimately, we take pride in partnering with exceptional people to create products that matter. People, planet, and profits should thrive and grow together. This is how we do business.

Based in Vancouver, Canada, Neon is growing and we’re always looking for amazing people to join our team. If you’re ready to do the best work of your career, we’d love to meet you. 

Product Delivery Manager

Vancouver, Canada OR Remote | Full-time

As our Product Delivery Manager, you’ll be responsible for planning and overseeing Neon’s engagements with our Partners and our internal team, including product strategists, product designers and developers. From ideation sessions to product releases and post-shipment optimization you will lead the team, creating a culture of accountability. You’ll be involved in every stage of the product life cycle and are hands-on and accountable throughout each engagement.

You value collaboration and keep things moving seamlessly, balancing patience and urgency every step of the way. Our Partners love to work with you; they are in your capable hands and you are committed to stepping in whenever you are needed to ensure our engagements get across the finish line as promised. 

What you’ll do: 

• Act as the main point of contact with our Partners and internal team
• Work on multiple engagements, switching context and moving seamlessly between different tasks and projects 
• Proactively share updates regarding schedule, communications, risk, and key deliverables
• Ensure engagements are delivered on time, budget and within scope
• Work collaboratively with cross-functional teams, both Partner-side and internally
• Run sprint planning, sprint grooming, sprint reviews, and retros

Our non-negotiables

• You leave your ego at the door and judge ideas based on their merit
• You have a deep sense of curiosity; eager to learn about our partners and their businesses
• You care deeply about building products that matter

What you bring

• You have a successful track record of shipping quality digital products for your partners
• You have worked in a fast-paced digital agency environment 
• You understand and can implement process improvements across multiple tools and functions
• You manage tight deadlines and drive results with an empathetic approach 
• You are a clear communicator, with a nuanced understanding of working with both Fortune 500s and startup Partners
• You are able to identify and mitigate risks with ease
• You are a teammate and coach. You know what people need to succeed and how to get them there (even if they don’t know themselves)

We’re big believers in empowering our team to do their best work by offering:

• Competitive salary and benefits plan
• Health Care Spending Account
• Wellness program
• RRSP matching
• Beautiful new offices in downtown Vancouver, featuring bright, open-plan workspaces
• Partnerships with interesting and engaging partners who align with our values
• Fun and collaborative work environment with a focus on growth

Collectively, we are committed to cultivating and preserving an environment of inclusion and connectedness. Our team’s strength is in the sum of our diversity of thought, self-expression, innovation, life experiences, knowledge, and talent. 

In hiring our team at Neon, we welcome the unique contributions that candidates can bring in terms of education, opinions, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs. We value the perspectives and leadership of people who have been historically and systemically marginalized. Neon is an equal opportunity employer, and we particularly encourage applications from individuals from diverse backgrounds to apply for this role. If you require special accommodations at any stage of the recruitment process, please indicate this in your cover letter.